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Shopping Online with Techdna

Techdna is a leading online retailer of top brands of electronics. You will find quality electronics at great prices.

Below are some tips on how to use our site. We hope you enjoy your shopping experience with us!

1. Searching
2. Browsing
3. Buying
4. Card Security

 

1. Searching

The quickest way to find an item you are looking for is by using the search facility found on the top of our site. Simply type the name of the item you are searching for, or the category, like "memory card" or "laptops". If you do not find what you want straight away, we have some helpful tips on improving your search results from our site, click here.

 

2. Browsing

You can shop by browsing through our navigation menu at the top of the page and view products of interest. In each category we have set special deals and offers. The dynamic navigation menu is found at the top of the page.

Hovering your mouse over the top navigation menu will reveal all subcategories in that parent category. Our menu has two levels. You can hover over the parent menu and then home down to a specific menu item. Further options are available on the left navigation once you are in your chosen category.

For example, if you were looking for a 42" LED TV, you would hover your mouse over the Entertainment section and then select Televisions, which will reveal our complete Television range.

Some categories such as Screens and Hard Drives have additional filters to help you drill down using product specifications.

 

3. Buying

Buying from Techdna is easy and secure. Follow simple step by step instructions to complete your order with us. We have designed our site making it as easy as possible to place your order securely.

You can pay by Credit or Debit card, or if you prefer, you can pay cash.

Click here to read more about how you can pay by cash for your order at Techdna.

3.1 Choosing an Item

Find the item you want to buy and add it to your basket by clicking the "Buy" button or the "Add to Cart" button on the product detail page.

Once you have clicked this button, your shopping basket will show the items you have chosen. The shopping basket is visible on the top right corner of every page.

When you have finished adding product's into your basket and are ready to pay, click View Cart to see your basket. To proceed to payment page, click the green "Continue Checkout" button.

 

3.2 The Order Process

Step 1 - Create an account or checkout as a Guest

When you decide to purchase from us for the first time, you will be asked to create an account or checkout as a guest. Upon clicking the Continue Checkout button, you will be forwarded to a page which has two options. If you have purchased from us before, login to your Techdna account using the details you used previously.

If you have never ordered from us before, you can Checkout as a guest or Register an account.

Checkout as a guest allows you to checkout faster by skipping the account creation process. When checking out as a guest, we will automatically create an account for you and assign you a random password. Your account details will be emailed to the address used on the order.

A Techdna account will allow you login later and view the progress of your order, print receipts and raise any queries regarding the order. It only takes a few minutes to setup and is completely secure.

Step 2 - Choosing your billing address
During checkout, we will ask you for the billing address of the credit or debit card that you are using to pay with. If you are paying by Card, please ensure this address matches the billing address on the credit or debit card you are using to pay. The billing address is the address at which you receive the statements from your bank or card issuer. If you are paying by cash, enter your shipping address as the billing address.
Step 3 - Choosing your shipping address
Unless you chose to bill and ship to the same address, step 3 will allow you to enter a shipping address for your order.

Step 4 - Order Confirmation

The summary of your order will now be presented to you, along with the available shipping methods. At Techdna you can choose to pay using your credit card or pay by cash. If you have store credit or loyalty points, they will be displayed here. Select the payment method and click proceed to payment.

 

Remember, it is safe and secure to shop with Techdna. Your Credit / Debit card details are only used to complete the purchase. When you pay by card, you will be forwarded to your card issuers site which may request further information about you or your account. Read below about Card Security procedures in place at Techdna.

 

4. Card Security

In an ongoing effort to protect merchants and buyers online, Visa and Mastercard have introduced new security measures for the protection of credit and debit cards online. As a result you may be asked for your Verified by Visa or MasterCard® SecureCode™ password when completing a purchase on the Techdna website. To find out more about these services;

What happens if I am not registered for Verified by Visa or MasterCard® SecureCode™?

If your order requires one of these additional security checks and you are not already registered with your card issuer, you will be prompted to register securely during the checkout process and create a password for your card. If you're unsure about this new service, we recommend that you contact your card issuer to find out more about the service.

I'm registered but when do I enter my details?

If further information is required, you will be asked for it as you complete your order. Remember your Verified by Visa or MasterCard® SecureCode™ password is not your Techdna password and Techdna does not have access to your Verified by Visa or MasterCard® SecureCode™ password.

If I have a problem with Verified by Visa or MasterCard® SecureCode™ who should I contact?

You should contact the card issuer who issued your card. Their contact details are normally found on the back of your credit/debit card.

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