Before contacting us, be sure to read our Help pages which answer commonly asked questions by our customers.
You can contact our dispatch centre on 0121 655 0500 between 10am and 5pm Monday-Friday. If you are ringing from outside the UK, you can get through to us on +44 121 655 0500.
Write to Cerrado Limited, Unit 60, Camphill Industrial Estate, John Kempe Way, Birmingham, B12 0HU. Please do not return goods to this address. For returns, click here and follow our returns procedure
If you have already placed an order with us, please contact us directly from within your account.
To do this, simply login to your account by clicking the My Account button on the top of the page, and click on View Messages
Alternatively you can email us at the address below: